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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

cPanel/WHM

How to reset wordpress Password

How to install Rapid SSL

How to Install AutoSSL

DNS not working

How do I change PHP version for my website in cPanel ?

Direct admin

How to install Let's Encrypt free SSL certificate from Direct Admin

Email

How to Setup Outlook 2013

Informations

How to Protect Your Site Against Hackers

Email

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Leapswitch Client Portal

Client Area Tutorials

How to optimize database via phpMyAdmin in cPanel?

How to Access cPanel Account from Client Area

SmarterMail

Add Mailing DNS records to connect your domain-Quickpost

Add DNS record on Direct Admin

[Error] - Delayed mails - 601 Attempted to send the message to the following

How To View Full Email Header In SmarterMail?

How to configure Quickpost on Outlook using IMAP

Plesk

Change PHP Version in Plesk

Install Let's Encrypt for a domain in plesk panel

Virtualmin

How to create email account

How To Create a Virtual Server?

How to create an FTP account?

How to upload files

How to migrate cpanel account to virtualmin server

Windows

How to use WinMTR to test against our network

How To increase the size of a VHD or VHDX

How to create a website in IIS?

Support Policies

How to use Phone / Chat Support PIN ?

MySQL

Remote MySQL access from command line

Secure Socket Layer(SSL)

Installation of SSL certificate

Redirection from http to https

Security

How to add your website to Google Webmaster Tool, check for security issues and request to remove...

SmarterMail Business Email

Domain/User Management

Troubleshooting

Mobile

Outlook

Leave a copy of the message on the server is missing in Outlook

Configure an cPanel Email account in Outlook

Configure Outlook on iPhone / iPad

Outlook settings for DirectAdmin

Configure Plesk mail in Outlook

Wordpress

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Installing a Control Panel

How to optimize database via phpMyAdmin in cPanel?

How to Install the SolusVM Slave on CentOS 7?

How to Install SolusVM Master on CentOS 7 Linux?

How to Install Webmin on CentOS 7 Linux?

How to Install DirectAdmin on Linux CentOS?

Linux Shared Hosting

How to Access cPanel Web Disk?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add CNAME Record in cPanel using the DNS Zone Editor?

Windows Shared Hosting

Change PHP Version in Plesk

How to create an email account in plesk?

Import bak file for Microsoft SQL Server Database

Linux Reseller Hosting

How to Access cPanel Web Disk?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add CNAME Record in cPanel using the DNS Zone Editor?

Windows Reseller Hosting

Change PHP Version in Plesk

How to create an email account in plesk?

Import bak file for Microsoft SQL Server Database

Plesk Windows Reseller Initial Setup

Managed Linux Cloud VMs

How to Access cPanel Web Disk?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add CNAME Record in cPanel using the DNS Zone Editor?

Self-Managed Linux Cloud VMs

VM Management from Client Area

Managed Windows Cloud VMs

Change PHP Version in Plesk

Import bak file for Microsoft SQL Server Database

Managed Dedicated Servers

How to Access cPanel Web Disk?

How to Create an Additional Web Disk Account in cPanel?

How to edit or remove a Record in cPanel using the DNS Zone Editor?

How to edit or remove CNAME Record in cPanel using the DNS Zone Editor?

How to add CNAME Record in cPanel using the DNS Zone Editor?

Acronis Backup

Acronis Bare Metal Restore

Acronis Create a Customer Account

How to install Acronis Agent on Windows Server

How to restore files / folders

How to install Acronis Plugin on Cpanel Server

SSL Certificates

CSR Generation by command line

Redirect website to HTTPS in cPanel/Linux

SiteLock

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G-Suite by Google

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Office 365

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SpamXperts Email Filtering

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Domain reseller

How to add funds to domain reseller account?

cPanel

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Network

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Rapid SSL

How to reissue Rapid SSL certificate

Wordpress Install

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Billing

How to download account statement?

Rest IPMI IP

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Zabbix

MySQL: Failed to fetch info data

Backup/Restore

How to generate a cPanel backup and sent to FTP Server?

How to generate and download a full backup of your cPanel Account?

How to Restore cPanel Backup?

How to Download Backup of Home Directory, MySQL or E-mail Only?

virtualizor

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DNS - Nameserver

How to update DNS Nameserver on 123-reg?

How to update DNS Nameserver on Godaddy?

How to Update the DNS Nameserver on NetEarthOne or LogicBoxes Based Registrars?

How to update DNS Nameserver of NameCheap.com?

How to update DNS Nameserver on DynaDot?

Domain Management

How to Remove Domain Redirect in cPanel?

How to Redirect your website to any page or external domain?

How to Redirect subdomain to an external url

How to Remove a Subdomain in cPanel?

How to Create a Subdomain in cPanel?

FTP

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Others

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Security

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Softaculous

How to Access Softaculous in cPanel?

What is Softaculous?

Blog

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Forum

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CMS/Portal

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Client Area

How do I change the billing cycle of my hosting account?

How do I cancel my service ?

How to upgrade Shared Hosting plan

How do I add additional users/contacts in the Leapswitch Client Portal?